"I’m a devoted customer of Franklin Beauty store in Malden MA because I love everything about the store. The customer service is impeccable, You are first greeted with a smile and then they make you feel more like family. What you feel as soon as you come into the store is a sense of comfort and happiness that I have never seen anywhere else. Every type of hair and hair products I have ever needed, I have gotten there for a great low price and whenever they ran out they made sure to order it for me. They never stopped helping me until I got what I came for. The staff is very personable, listens and very helpful. I believe that going above and beyond serving your customer is the pinnacle of customer services, and I can honestly say Franklin Beauty Store is a perfect embodiment of everything class and grace. I would 100% recommend Franklin Beauty Store to any and everyone who wants great products at a great price."